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POLICIES


The Hotel Seacrest is an exclusive property where every guest reservation is both important and special to us. We want to ensure that you have a wonderful experience with us. 

HOTEL SEACREST POLICIES

The Hotel Seacrest is an exclusive property where every guest reservation is both important and special to us. We want to insure that you have a wonderful experience with us.

RESERVATION & CANCELLATION POLICY

Reservation Policy

Rates/policies are subject to change and vary during high impact periods and special requests. *

Check-in: Begins at 3:00 PM.

Our check-in process is completely automated. Please contact us in advance of your arrival to receive instructions for how to locate and access your room when you arrive. The payment method we have on file will be charged for any remaining reservation balance upon check-in unless you give us different instructions in advance.

Check-out: 11:00 AM.

In order to provide exceptional and on-time service to all of our guests, we ask that you please observe our 11:00 AM check-out time. However, if you need to stay longer, please contact management. We will do our best to accommodate you when possible. If guests have not checked out by 11:00 AM, and have not made prior arrangements with management for a late check-out, a Late Check-Out Fee of $75.00 may be charged at the discretion of the manager.


We are ADA compliant on ground level. Our property is wheelchair accessible and has a pool lift. The Bamboo Room is our ADA compliant room. Contact the hotel for further information. ADA compliant smoke detectors.



We ask that you please refrain from smoking, both in your room and in the pool area and parking lots. We are a smoke free facility. Management will gladly direct you to local areas and establishment that allow smoking.


A 50% deposit of the total room cost including taxes is required to secure your reservation. Once the booking has been processed, you will receive a Reservation Confirmation email that outlines a summary of your booking. Please review the information carefully and contact us at hotelseacrest@gmail.com or call 1-954-530-8854 if you have any questions or require any changes. This email will also include important information that we urge you to read to ensure your travel to Hotel Seacrest is issue free. Guests at Hotel Seacrest are responsible for and liable for damage to the hotel or hotel property if the guest causes the damage. Damage fees may be charged at the manager's discretion for repair or replacement costs associated with guest negligence.

Please review our Cancellation Policy below. Securing your reservation with a credit card means you accept the terms of our Cancellation Policy.

The remaining balance of your total room cost including taxes is due on check in at the hotel. Hotel Seacrest accepts cash (US Dollars only), credit card (Visa, Master Card and American Express). Hotel Seacrest does not accept personal checks.

For rooms that occupy more than 2 people there will be a fee of $10 per extra person per night.

Pets are not allowed at Hotel Seacrest

Cancellation Policy

Securing a reservation with your deposit means you accept the terms and conditions of our Cancellation Policy.

Cancellations made more than 15 days from check-in date will receive a 100% refund of the deposit paid, less a $50.00 administrative fee.

Cancellations made 15 days or less from check-in date will not be refunded.

We do not issue refunds for flight cancellations, and we encourage guests to purchase Travel Insurance to protect against loss associated with flight cancellations.

Any changes to your reservation are subject to availability. Shortening your stay will be treated as a cancellation for the days removed from your stay, and will be subject to our cancellation policy. Refunds are not issued for early checkouts.

The limit of number of guests per room is a matter of safety, and we take our guest’s safety quite seriously. Failure to observe and adhear to our occupancy policies may result in termination of your reservation without refund at the discretion of the management.

Hotel Seacrest is not liable for any other costs, evacuation or inconveniences caused by a tropical storm or hurricane.

Liability

Hotel Seacrest and its employees and contractors shall not be liable for any damages caused as a result of, or in connection with:

Any delays or cancellations. In the event of a traveler becoming ill during a vacation, or having to cut their vacation short, all hospital and medical expenses are the traveler's responsibility.
Monetary crises, social unrest, political or labor problems, economic changes, electrical outages due to weather, mechanical maintenance or construction difficulties, for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond our or a supplier's reasonable control, including but not limited to acts of Nature (hurricanes, mudslides, earthquakes), flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or weather conditions, diseases or epidemics/pandemics, novel or unexpected conditions, and local laws.

Absence of travel documents, visas, passports, health certificates where required. Hotel Seacrest is not responsible for advisement of travel and entry requirements.
ARRIVAL TIMES
3:00 PM - 11:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 50 percent deposit is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

PET POLICY
No pets allowed

SMOKING POLICY
We ask that you please refrain from smoking, both in your room and in the pool area and parking lots.

WEBSITE ACCESSIBILITY STATEMENT


Hotel Seacrest | 4562 Bougainvilla Drive, Lauderdale-by-the-Sea, Florida 33308 | (954) 530-8854 | hotelseacrest@gmail.com